Invoice follow-ups, done for you

Get paid for the work you've already done.

Northreturn sends polite reminders the moment an invoice goes past due. You stop chasing. The cash comes home.

Built for QuickBooks, Stripe, FreshBooks and Xero. No new software to learn.

A small-business owner relaxing with a coffee at her laptop in a bright home office
Invoice #1042 paidFollow-ups stopped
Friendly reminder sentDay 7 · in your voice

Chasing invoices is the worst part of the job

You did the work. Getting paid shouldn't be a second job.

Awkward conversations

Asking good clients for money feels awkward, so reminders slip.

Hours lost every week

Checking who paid, writing follow-ups and keeping track of who you already nudged eats time you could bill.

Cash you can't see

When invoices slip, it's hard to know what's outstanding, what's late and what you can actually count on.

How it works

Set it up once. After that, follow-ups run on their own and you only hear about what needs you.

Connect your invoicing tool

Link QuickBooks, Stripe, FreshBooks or Xero during your pilot. Keep invoicing exactly the way you do today.

Approve your voice

We write follow-ups that sound like you. Nothing goes out until you've approved the messages.

Follow-ups run for you

The agent sends polite reminders by email and stops the moment a client replies or pays.

You see everything

Real exceptions are flagged to you, and a weekly report shows what's outstanding, recovered and needs attention.

The follow-up schedule

  1. Day 3A friendly reminderA light nudge with the invoice and payment link.
  2. Day 7A polite follow-upStill warm, a little more direct.
  3. Day 14A clear nudgeProfessional and specific about what's due.
  4. Day 21Escalated to youA short summary so you decide the next step.

Days are counted from the invoice due date. If the client replies or pays at any point, follow-ups stop automatically.

What your clients receive

Short, friendly notes sent in your name. You approve the wording before anything goes out. Example below uses a fictional client.

Day 3Quick reminder: invoice #1042

Hi Sam,

Hope your week is going well. Just a friendly reminder that invoice #1042 for $1,250 was due on June 2. You can pay here: Pay invoice.

If it's already on its way, thank you, and please ignore this.

Alex

Day 7Following up on invoice #1042

Hi Sam,

Following up on invoice #1042 ($1,250), now a week past due. Here's the link again: Pay invoice.

If anything's holding it up, like a PO number or a different billing contact, just reply and I'll sort it out.

Thanks, Alex

Day 14Invoice #1042: two weeks past due

Hi Sam,

Invoice #1042 for $1,250 is now two weeks past due. Could you let me know when I can expect payment? A quick reply with a date is perfect.

Pay invoice

Thank you, Alex

Day 21To you: invoice #1042 needs your call

Sam at Brightline hasn't paid or replied after three reminders (Days 3, 7 and 14). $1,250, 21 days past due.

Follow-ups are paused. You might call Sam, offer a payment plan, or let it rest. Reply with what you'd like to do.

Northreturn

Follow-ups stop the moment Sam replies or pays. Want these templates for yourself? Get the free Past-Due Email Kit.

Everything that matters, nothing you have to manage

An AI agent does the watching, writing and remembering. You stay in control of the tone and the tough calls.

Illustrative dashboard with fictional invoices moving from Overdue to Following up to Paid

Watches your invoicing tool

Spots invoices the day they go past due, so nothing slips through the cracks.

Polite, on-brand messages

Written in your voice and approved by you. No threats, no collections language.

Email reminders SMS coming soon

Reminders go out by email. Text-message reminders are on the way for clients who live on their phone.

Stops on reply or payment

The moment a client writes back or pays, follow-ups for that invoice stop on their own.

Only real exceptions

Disputes, questions and promised dates come to you. Routine reminders don't.

A weekly cash report

What's outstanding, what was recovered and what needs your attention, in one short read.

What you can look forward to

Invoices that get handled the right way, every time, without you having to think about them.

A phone showing a short, friendly invoice reminder email with a Paid confirmation

Get paid faster, and stay on good terms

Clients get a timely, courteous note instead of a late, frustrated one. A kind reminder at the right moment keeps things moving.

  • Reminders go out on schedule, not when you finally remember
  • Every message sounds like you on a good day
  • No awkward "sorry to bother you again" emails to write
Illustrative weekly cash report with fictional figures for outstanding, recovered and needs-attention invoices

A clear view of your cash

Once a week you get one simple report. You know what's coming in and what needs a decision from you.

Hours back every weekSpend them on client work, not inbox follow-ups.
No new softwareIt works inside the tool you already use.

Works with the tool you already use

Keep sending invoices the way you do today. Northreturn connects to your account and takes it from there.

Pilot access Integrations are rolling out through the free pilot. Tell us your tool and we'll confirm it's ready before you start.

QuickBooksPilot access StripePilot access FreshBooksPilot access XeroPilot access

Product names are trademarks of their respective owners. Northreturn is not affiliated with or endorsed by them.

Your data

Plain answers about what Northreturn can see and what it does with it.

  • Only what follow-ups need. Invoice numbers, amounts, due dates, payment status and client contact details, with read-only access wherever your invoicing tool offers it.
  • Never sold. We don't sell your data or use it for advertising.
  • Your clients hear only about your invoices, in messages you've approved. Nothing else.
  • You stay in control. Disconnect any time, and ask us to delete your data by emailing hello@northreturn.com.

Details are in our Privacy Policy.

Simple pricing

Start with a free 30-day pilot. If it works for you, pick the plan that fits.

Flat

For steady invoice volume

$199/mo

One flat monthly price for up to about 50 active invoices.

  • Email follow-ups at Day 3, 7 and 14
  • Day 21 escalation to you
  • Weekly cash report
Start free pilot
Recommended

Pay-for-results

For freelancers, consultants and agencies

$99/mo

+ 10% of recovered past-due cash

The 10% is charged once per recovered invoice, only on invoices already past due when follow-ups start. Never on invoices paid on time.

  • Email follow-ups at Day 3, 7 and 14
  • Day 21 escalation to you
  • Weekly cash report
Start free pilot

Volume / SMS

For busier books

$349/mo

For higher invoice volume, with SMS follow-ups as soon as they launch.

  • Everything in Flat
  • Higher invoice volume
  • SMS follow-ups Coming soon
Start free pilot

A simple example

You have $8,000 overdue on the Pay-for-results plan, and $5,000 of it comes back this month. Your bill for the month is $599.

Monthly plan$99 10% of $5,000 recovered$500 Total for the month$599

Every plan starts with a free 30-day pilot. No cost and no obligation.

Questions

Straight answers to what people ask first.

Will it annoy my clients?

No. Messages are short, polite and written in your voice, and you approve them before anything goes out. There are only three reminders over two weeks, and they stop the moment a client replies or pays. No threats and no collections language.

Is the 10% recurring?

No. On the Pay-for-results plan, the 10% is charged once per recovered invoice. It only applies to invoices that were already past due when follow-ups started, and never to invoices paid on time.

What if they already paid?

Follow-ups stop automatically as soon as the payment shows up in your invoicing tool. If a client replies to say they've already paid, that reply stops follow-ups too, and it's flagged to you to confirm.

Is my data secure?

Northreturn asks for the least access it needs, read-only wherever your invoicing tool offers it, to see which invoices are past due and whether they've been paid. We never sell your data. If you don't continue after the pilot, access is removed, and you can ask us to delete your data at any time. See Your data and our Privacy Policy.

Which tools does it work with?

Northreturn is built for QuickBooks, Stripe, FreshBooks and Xero, and integrations are rolling out through the free pilot. Tell us which tool you use in the pilot request and we'll confirm it's ready before you start. You keep invoicing exactly the way you do now.

Do you send text messages?

Not yet. Reminders go out by email today. SMS is coming soon, and it will only go to clients who can opt out by replying STOP.

What happens at Day 21?

Anything still unpaid is escalated to you with a short summary of what was sent and any replies, so you can decide the next step.

How does the free pilot work?

For 30 days, Northreturn follows up on your overdue invoices at no cost. Setup takes about 30 minutes: one short call and one review of your messages. At the end you get a report of what came back and decide whether to continue.

Start your free 30-day pilot

Tell us a little about your invoices. We'll reply by email to set things up. No cost and no obligation.

This opens your email app with your answers filled in. Just press send.

Prefer plain email? Write to hello@northreturn.com